REFUND/ CANCELLATION POLICY

Please contact us if you wish to cancel your order, if it hasn't been processed then we can provide a full refund. If it has been processed then sorry, but you will need to return the item at your own expense.

 

I take care with packaging to ensure it's safe arrival, however should an item be damaged, simply send a photo of it to anniehayward@xtra.co.nz and I will gladly send you a replacement free of charge.

 

If you simply change your mind, you may return the item to me in perfect condition and I will refund you the price of the item via PayPal. However, initial shipping costs are non-refundable and return postage is your responsibility.